Frequently Asked Questions
Short answers to the most common questions, with links to full articles.
Written By HYPD
Last updated 20 days ago
Quick answers to the questions we hear most. Each links to a full article with details.
Setup & access
How do you connect my ad accounts? Through official Google and Meta API connections with OAuth — encrypted, secure, read-only. See "Is It Safe to Connect My Ad Accounts to HYPD?"
Why do I need to select an advertiser account, not my MCC? HYPD analyzes individual advertiser accounts; your MCC is just an access layer. See "I Don't See My Ad Accounts".
Can I analyze multiple accounts? Yes. In Claude you can compare several accounts using Projects. See "Working with Multiple Ad Accounts in Claude".
Does it matter whether my account is ecommerce or lead generation? No — HYPD works with both.
Safety & data
Can HYPD make changes to my account? No. HYPD is read-only; it provides recommendations for you to implement. See "Is HYPD Read-Only?"
Do you store my campaign data? No — data is fetched in real time and discarded. Only account identifiers, encrypted OAuth tokens, and chat history are stored. See "What Data Does HYPD Store?"
Are my clients informed when I connect their accounts? Connecting uses your own Google/Meta login permissions and is read-only. Whether and how to inform clients is up to you — many agencies include it in their tooling disclosures. Their data stays protected under HYPD's GDPR-compliant, read-only model.
How do I revoke access? From your Google Account permissions or the Ad Platforms page in HYPD. See "How Do I Revoke HYPD's Access?"
Product
What Google Ads data can HYPD access? Campaigns, ad groups, keywords, search terms, ads, and performance metrics (impressions, clicks, cost, conversions, revenue, and more). See "How HYPD Works".
What AI tools can I use with HYPD? Claude (recommended), ChatGPT, Codex, Copilot, and any MCP-capable client. See "Which AI Client Should I Use with HYPD?"
Is this just another ChatGPT wrapper? No. HYPD connects directly to your ad accounts via API, pulls real data, and performs actual calculations.
How much does it cost? Plans from free to agency-scale — see "HYPD Plans & Pricing Overview" or the pricing page.
Something not answered here?
Contact us at [email protected].