Billing, Invoices & Refunds

How billing works

HYPD subscriptions are billed monthly in EUR through our EU-based payment processor, per the plan you choose on the pricing page.

How does EU billing work?

We bill in EUR through our EU-based payment processor. You'll receive a compliant invoice for every payment, with your business details and VAT ID if provided.

What's the refund policy?

If HYPD isn't a fit, email [email protected] within 14 days of your first paid invoice and we'll refund it — no questions asked.

You can cancel anytime; subscriptions stop at the end of the billing period.

How is billing data handled under GDPR?

Billing data is processed in the EU by our payment provider and stored only as long as legally required for tax and accounting. It lives separately from your campaign data and is never used to train any model.

Invoices & other billing questions

A compliant invoice is issued for every payment. You can download your invoices yourself anytime — go to your Plans page at app.hypd.ai/plans and click Manage Billing in the top-right corner, where you can download any invoice. For changed billing details or anything else billing-related, email [email protected] and we'll get back fast.